To meet the expectations of the Angolan market, RCS ANGOLA develop an Helpdesk service allowing customers to benefit from personalized support.
Our Helpdesk Support centralizes all of our business services providing our customers with a simplified interface to:
The Helpdesk department's mission is to ensure the respect of schedules and quality of our services. Monitoring is done through our helpdesk application to provide complete visibility to our clients on the services performed.
To strengthen our service capacity, RCS ANGOLA has developed a partnership with Business Connexion that has a team of 6,800 people in Africa. This partnership now enables us to benefit from a capacity of pre-sale and unique outsourcing capacities in Angola.
Internal Doc : Service Delivery
Manufacturer : BCX, HP Warranty